bajibd Privacy Policy

1 Purpose of Data Collection

bajibd is a trusted online gaming platform in Bangladesh. We collect your personal information only for legitimate and transparent purposes. Our main purposes are:

• To ensure your account registration and identity verification
• To process secure financial transactions (deposits and withdrawals)
• To improve the quality of platform services and provide a customized experience
• To prevent fraud and ensure security
• To fulfill applicable legal obligations
• To provide customer support and resolve complaints

We never sell your information to third parties or use it for unauthorized purposes under any circumstances.

2 What Information We Collect

Two types of information are collected from bajibd users: information you voluntarily provide and information collected automatically.

2.1 Voluntarily Provided Information

• Full name, date of birth and national identity card number
• Valid email address and contact details
• Financial information such as bKash, Nagad, Rocket or Upay numbers and bank account details
• Documents required for identity verification (copy of national identity card or passport)
• Records of conversations with our support team

2.2 Automatically Collected Information

• IP address, browser type and device identity
• Activity logs on the platform (login time, gaming sessions, transaction history)
• Information collected through cookies and similar technologies
• Web analytics data (page views, click patterns, etc.)

3 How Information is Used

Collected information is used for the following purposes:

• Service Delivery: To create, manage and secure accounts.
• Transaction Processing: For deposits, withdrawals and bonus payouts.
• Identity Verification: As part of the Know Your Customer (KYC) process to prevent fraud and money laundering.
• Communication: To send important notifications, security alerts and account updates.
• Improvement and Research: To improve platform performance and enrich the user experience.
• Responsible Gaming: To identify unusual gaming behavior and provide the necessary support.
• Legal Obligations: To meet applicable regulations and regulatory requirements.

4 Information Sharing and Disclosure

bajibd does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

• Service Providers: Only the information necessary to provide services is shared with payment processors (bKash, Nagad, Rocket, Upay), IT infrastructure providers and KYC verification agencies.
• Legal Requirements: In cases of court orders, lawful directives from government authorities or legal obligations.
• Fraud Prevention: Limited information may be shared with fraud detection agencies to protect cybersecurity.
• Business Restructuring: In the event of a company merger or acquisition, the new party will be bound to follow this same privacy policy.

In any of the above circumstances where information is provided, the relevant party will be contractually bound to ensure privacy protection at an equal or higher standard than this policy.

5 Data Protection and Security

bajibd gives the highest priority to the protection of your information. We have taken the following technical and organizational measures:

• 256-bit SSL encryption is used for all data transmissions.
• Sensitive financial information is stored using advanced encryption methods.
• Only authorized staff have access to specific information necessary for their designated tasks.
• System security is regularly reviewed and tested.
• A 24/7 monitoring system is active for suspicious activity.
• Staff are regularly trained on data protection and privacy.

Nevertheless, no transmission of information over the internet is completely risk-free. It is your own responsibility to keep your account password confidential and to avoid logging in on public networks.

6 Cookie Policy

The bajibd website uses cookies and similar tracking technologies. Cookies are small data files stored on your device.

6.1 Types of Cookies We Use

• Essential Cookies: To maintain login sessions and ensure core platform functions.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To monitor page usage and improve the platform.

6.2 Cookie Control

You can control cookies by changing your browser settings. However, please note that disabling essential cookies may disrupt some important platform functions.

7 Data Retention Period

bajibd retains your information only for as long as necessary. Criteria for determining the retention period:

• Information for active accounts is retained for the entire duration the account remains open.
• After an account is closed, information required to meet legal obligations is kept for a specified period.
• Financial transaction records are retained in accordance with regulatory requirements.
• If you withdraw your consent for marketing communications, the relevant information is deleted.

At the end of the specified period, information is securely deleted or anonymized.

8 Your Rights

You have the following rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request the correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you may request the deletion of your information, though this may not apply where legal obligations exist.
• Right to Restrict Processing: You may request that the use of your information be limited for specific purposes.
• Right to Portability: The right to receive your information in a structured format.
• Right to Object: The right to object to certain processing activities.
• Right to Withdraw Consent: You may withdraw consent given for marketing communications at any time.

To exercise any of the above rights, please contact our support team. Requests will be responded to as quickly as possible upon receipt.

9 Protection of Minors' Information

bajibd is a platform operated solely for persons aged 21 or older. We do not knowingly collect personal information from any minor.

If a person creates an account by concealing their age and this comes to our attention, that account will be immediately closed and all associated information will be deleted. If a parent or legal guardian is concerned about the collection of their child's information, please contact us immediately.

10 Third-Party Links and Services

Our platform uses third-party services such as bKash, Nagad, Rocket and Upay for payment processing. These services have their own privacy policies and we are not responsible for their policies. We recommend that you read the privacy policy of each service before using it.

Game providers such as PG Soft, Pragmatic Play, JILI, Spribe and others also follow their own data collection policies. bajibd is not responsible for the data practices of these providers.

11 Policy Changes

bajibd reserves the right to update this privacy policy at any time as needed. For significant changes:

• A notice of the changes will be clearly published on the website.
• Registered users will be notified by email.
• The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after changes are made will be considered acceptance of the revised policy. It is therefore recommended that you visit this page regularly.

12 Applicable Law and Jurisdiction

This privacy policy is governed by applicable international data protection standards and the applicable laws of the jurisdiction in which bajibd operates. If any dispute arises regarding this policy, an attempt will be made to resolve it through amicable discussion.

The Bengali version of this policy shall be considered the authoritative document.